SAP WKN: 716460 ISIN: DE0007164600 Kürzel: SAP Forum: Aktien Thema: Hauptdiskussion

So, jetzt gehts langsam bergab, ab 14.30 dann wieder mal richtig Abfahrt!

Jetzt ist sie wieder in der Spur

Tut mir leid, aber ich muss einfach noch ein bisschen angeben: Salesforce Stock Climbs After U.S. Labor Dept. Adopts AI Contact Center CRM Shares Rise as Department of Labor Rolls Out Agentforce AI Platform Nauman Khan 03/26/2026 18:51 Salesforce shares climbed about 3% on Thursday after the company said the U.S. Department of Labor is rolling out its Agentforce AI platform to modernize the agency's National Contact Center. The DOL is deploying a suite of autonomous AI agents designed to reason and take action, providing around-the-clock support to American workers and retirees. The new system includes DOLA, an agent that can automate inquiries, collect intake details, open formal cases and escalate complex issues to human staff. The contact center supports all 28 DOL programs, including unemployment insurance, workplace safety and veterans' services. Officials said the technology allows the agency to triage citizen needs with greater precision and free up staff to handle more complex work. By automating routine tasks, the DOL expects to reduce administrative burden for citizens seeking job training, disability benefits and other resources. The system is built on Salesforce's data fabric and cloud platforms.

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